Dental technology blog

Error
  • JUser::_load: Unable to load user with id: 377
Friday, 23 May 2014 00:00

Electronic Remittance and Dentistry Featured

Written by 
Rate this item
(0 votes)

electronic remittance service“Here’s a dirty little secret about healthcare: Money is a really big deal.  Practices need to be reimbursed, the lights need to be kept on, and even doctors need to get paid.”    
Benjamin Harris, Healthcare IT News

Some call it a Payment Disbursement Register (PDR), others call it an Explanation of Benefits (EOB), but when it comes to you over the wires it is an Electronic Remittance Advice (ERA) and to quote Tevye in Fiddler on the Roof, “that would be the sweetest thing of all”. 

It is the electronic communication from the insurance carrier to the dental practice on how much, for whom and when your claims have been paid.  It usually is accompanied by an Electronic Funds Transfer (EFT) placing the payment for the claims directly into your bank account. 

Many dental practices still receive their insurance payments through the mail.  These consist of a check and numerous pages of paper providing the detailed breakdown of what has been paid and on whose behalf. 

The office takes this paper and dutifully records each credit into the appropriate patient’s account.  Time consuming?  Yes.  Fraught with the potential for error?  Yes.  Time spent growing your practice or caring for your patients?  None. 

There is a better way and it has been around long enough to have proved its utility and effectiveness.  

The ERA presents you with the ability to post those payments and adjustments to patient accounts with the push of a button.  Automatically.  No more paper cuts. 

The ERA/EFT combination also allows you to get paid sooner.  When carriers process payments the paper and its electronic counter-parts are produced at the same time.  Where the paper is now sorted, stuffed, stamped and assigned to the postal service for delivery, the electronic transmissions travel to you at the speed of light.  This can amount to a difference of several days. 

Which carriers are performing this magic?  Almost all of them.  HIPAA mandates that insurance companies support a group of electronic transactions and the ERA is one of these.  All you need is the appropriate software in your office to accept the transmissions and post the payments to your accounts.

The company I work for has provided this capability to our clients for almost five years and has connected many of our customers to almost all of their major carriers.  An important piece is about to be added with Regence Blue Cross Blue Shield.  Regence is a major Blue in Oregon, Washington, Idaho and Utah.  Testing is underway to connect their ERA’s with our practice software. Once complete, this carrier will be added to our ERA offering at no additional charge. 

Whether you use our software or another product you should be taking advantage of how automated ERA processing can save your staff time, collect insurance payments more quickly and reduce posting errors. 

ERA’s are a right click no matter what you call them.

Since this blog was originally posted in January 2013,  a number of additional ERA carriers have been added, most notably Regence Blue Cross/Blue Shield and Delta Dental of Washington.

.

Read 3009 times Last modified on Friday, 23 May 2014 08:41
Login to post comments

Search the blog

With DAISY's AutoRemind you get:

  • Personalized patient appointment reminders
  • Notifications sent via phone, text or email
  • Automated confirmation from patients
  • Full integration with DAISY’s appointment book

Free digital transition e-course

Electronic prescribing with eRx

Integrate electronic prescribing into DAISY and elevate patient safety, prescription security, and efficiency.

eRx empowers dentists with rapid access to each patient’s prescription record and potential contraindications, triggering alerts when drug interactions are found.

Integrated electronic prescribing also simplifies insurance formulary cross-referencing. Fill and refill prescriptions from any location using your mobile device.

eRx handles record-keeping automatically behind the scenes – in real-time.

Get your free DAISY ERx demo today!

The secret to a pain free digital radiography upgrade

When you purchase digital X-ray equipment through DMC, we’ll manage all components of your X-ray imaging upgrade — and remain your first and only support call for life.

More downtime means less revenue, so our entire digital radiography business is focused on ensuring a seamless transition to the latest digital X-ray imaging equipment.

When you choose DMC for a complete X-ray systems upgrade, you can count on:

    1. One point of contact
    2. Personalized configuration
    3. Comprehensive training
    4. Minimal office closure
    5. Less stress

      Schedule a personal consultation with a digital radiography specialist today for a cost-effective and worry-free transition to a fully digital practice.

      ScheduleAConsultationButton_v2

      DAISY DVD overview

      Top Dental Software Video Overview

      Contact DMC

        • 10505 S.E. 17th Ave.
        • Milwaukie, OR 97222
        • 800-368-6401
        • Email DMC

         Dental software TwitterDental software facebook fan pageDental software RSS feed